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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • I don't know what service to book!
    We understand that our large range of options can be confusing. If you require help, you can email us at, call us at (403) 367-7394, or fill out Michelle's Digital Consultation Form.
  • I see you offer 15% off refills of your products. Can I bring my own bottle?
    No. We offer 15% off refills of previously purchased Oway bottles. This allows us to ensure the integrity of the ingredients as we know the Oway amber glass bottles are product-safe and won't leach toxic chemicals into the product contained within. We offer refills on select products only. Our Hair Baths, Conditioners, Bio-Rich Water, Sculpting Mist, and Flowerfall. All other products are unable to be refilled.
  • Why Salon True?
    After years of suffering from migraines and other health conditions I started seeing a naturopath. The naturopath quickly connected my symptoms to the 15+ years I spent working in hair salons. I had tried so-called “clean” colour and styling products in the past but I was always disappointed. They don’t work and the few that do contain more harsh ingredients than they lead you to believe. After extensive research, I found an innovative product line that delivers beautiful results without artificial fragrance, ammonia or harmful toxins. That day I realized I could be true to both my passion and my health, and Salon True was born.
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